At Klyro Steam Pro, we are committed to delivering your order quickly, safely, and transparently. We are proud to offer FREE Standard Shipping on ALL orders worldwide.
1. Order Processing & Tracking
- Free Standard Shipping: Applied automatically at checkout on every order.
- Tracking Included: Every order includes a dedicated tracking number and link, emailed to you automatically once your package has been dispatched.
- Tracking Updates: Please allow up to 48 hours after receiving your shipping confirmation for the tracking details to update in the carrier’s system.
Need to track your package? You can track your order directly on our Track Your Order page or reach out to us at [email protected] if you need assistance.
2. Import Duties, Taxes & Customs
International shipments may be subject to import duties, taxes, or customs fees once the package reaches its destination country.
- Customer Responsibility: Any applicable duties, taxes, or clearance fees are the sole responsibility of the customer.
- Customs Estimates: Because customs policies vary widely by region, we recommend contacting your local customs office for specific details prior to ordering.
3. Damages, Lost Packages & Delivery Issues
Every Klyro Steam Pro undergoes rigorous quality control inspection before leaving our warehouse.
- Carrier Handling: Once a package leaves our facility, final delivery is handled by third-party shipping carriers. Klyro Steam Pro is not directly liable for items damaged due to carrier mishandling or lost in transit.
- Address Errors & Stolen Items: Please double-check your shipping address during checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer or packages stolen after confirmed delivery.
- We’re Here to Help: If your package arrives damaged or appears lost, please contact the shipping carrier first to file a claim. You can also notify our support team at [email protected]—we are always happy to assist you with carrier inquiries and claim documentation!